Business Communication Tips

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Intercultural Communication Tips

Working across cultures is a new experience for many people. Intercultural communication can be a dynamic and creative affair but occasionally due to the inability to interpret people correctly it can be a challenge. Building an understanding of other people’s cultures, their communication styles and behaviors can go a long way in improving relationships and being more successful in an intercultural environment.

I want to emphasize that both men and women would be well served to use each other’s communication style – in moderation. By no means should women use a masculine

style exclusively, or vice versa. One of the most damaging behaviors many women adopt is trying to become “one of the guys” to fit into the traditionally man’s world of business.

Doing so suppresses their authenticity and in the long run, this does much more harm than good.

Think before you speak and listen to your tone on how you are speaking to the other person. In effective business communication if your tone is on the aggressive side your message may not be received well by your employee. Think of how many times your wife or husband said to you, “well I didn’t mean it that way.”

Know Your Main Objective

What is the ultimate result you would like to achieve from the conversation, negotiation or advertising? What I have found to be very helpful is to get as many facts as possible. Information gathering is essential for creating your main objective as well as gaining better business communication skills. Once you have the main objective in mind, create a mental picture of it or write it down so that you can stay focused.

If you’re closing on a piece of real estate, you depend on many different parties to get things done. The lender, title and insurance company, inspectors, appraisers and the like, must come together to help you close the deal. Follow up is so important on your part! Making calls and sending emails to the various parties involved will only better your chances of a smooth closing. You must follow up.

A Web conference can provide much greater functionality than the typical telephone conference. In a Web conference, participants are able to share visual information with each other, something that cannot be done in a voice call. A software utility known as a shared screen allows one person to make the view of a single computer screen available to everyone in the conference.

Interrupting a woman’s circular trip could be dangerous. Women may react negatively to anyone who cuts them off mid trip, even when offered a rather fine solution. An interruption often involves restarting the entire lengthy feminine thought process over again, causing macho males to squirm in agony. If you are in a group or business meeting that is mostly male, they may be relieved with your premature disconnect of her apparent rambling.

Are you experiencing repetitive challenges? Leanne Hoagland-Smith, M.S., an Indianapolis business coach and Chicago business coach, helps business people just like you to turn these challenges into measurable outcomes using results driven leadership skills for sustainable transformational change.