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Mike Andruff's Articles in Sales

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  • How to Build Trust with Clients
    If you can't do something, or you don't know the answer to their question, say so. It may seem counterintuitive to admit ignorance, but it's much better to be honest with your clients than lead them down the wrong path. They will respect you for your honesty, especially if you promise to find out who can answer their question—and you actually follow through.
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